Harvard Extension School, Fall 2018
CSCI E-12 Fundamentals of Web Site Development

## Don't make me think

Don't make me think, revisited : a common sense approach to Web usability by Steve Krug

### Three Princples of Usability

- Don't make me think.
- It doesn't matter how many times I have to click, as long as each click is a mindless, unambiguous choice.
- Get rid of half the words on each page, then get rid of half of what is left.

Copyright © David Heitmeyer