Organize and Label

Organize

• Hi-tech tools are a must
  • Sticky-notes or Index cards
  • Whiteboard
• Categories, sub-categories, etc.
  • Don't be too deep or too shallow
  • Aim for 3 to 7 (could go higher) categories per level
• Plan for future growth

Label

• Know your audience
• Test your labels (ask your audience)
  • Where can I get a driver for my HP8500N?
  • What would expect to find in the category of Synergetic Integrated Scalable Enterprise Solutions?
  • What IT degree programs are available?